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Over 12 years old

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Our Active Team

 

A holiday to the Alps can be as active or relaxed as you want it to be. With more than 50 exciting activities to choose from and numerous walks and bike rides to discover - it’s our job to help you make the most of it. 

Our Active Team is the secret ingredient to our holidays! A team of fun, energetic and creative individuals who are there to help you in any way that they can. They’ll give you some great activities to try, (for free!)… help you book extra activities…find the best walks… and give itinerary suggestions for a great day out. 

Our local knowledge

The Alps are vast and the things-to-do are almost numerous. Our mountain team has local knowledge to help you find the best walks, bike rides and activities for your tastes; and will give you some great ideas for half or full-day excursions in the mountains, on two wheels or two feet. Their tips and advice will save you heaps of time and ensure you make the most of your time in the Alps.

Our Active Reps

Our Active Reps are a lovely bunch of mountain-mad individuals, picked for their friendly and energetic natures. From the moment you arrive to the time you depart, they will be on hand to make sure you are having a great time (not just a good time!) and seeing all the best bits of the Alps, which are vast and waiting.

They’ll give you lots of free activities to try (as part of our Active Packs) and if you’ve got any energy left, they’ll help you book any extras you’d like to try. 

They are specially trained in all things alpine; and will advise you on which activities are best for your taste and ability - what to expect, what to wear, how to find the activities - so you don't waste precious time during your week away.

They also organise our free-and-inclusive excursions like Whitewater rafting, our ‘Cascades’ Adventure, Kayaking, Paddleboarding… and they can hook you up with a Guided Walk or bike ride and much more. 

Our Childcare staff

Our Active Club Leaders are chosen for their friendly, kind and outgoing natures, as well for their energy and enthusiasm. They’ll take an active role in caring for, and giving, your child an unforgettable experience. The sort of fun-loving professionals that you can trust to look after your little ones.

Our Active Kids Clubs (4-12) are very popular with parents as they allow children to meet new friends and enjoy new experiences - whilst giving parents a well deserved breather! Kids Clubs run for 5 days which include a Family Fun Day with organised activities - so that parents can join in and do things together with other families.

OUR KIDS CLUBS

Bike Hosts & Mechanics

Our Bike Hosts are Cytech qualified Mechanics and important members of our team. They play a vital role in all things involving two-wheels and their job is to keep our extensive fleet of bikes rolling and ensure you have a great time on your bikes. Whilst their mountain advice is not that of a qualified guide, they know where to find the best bike routes and can offer you itinerary suggestions for some great rides, so you waste no time in getting to the best trails.

More on Mountain biking

Chalet hosts

If you’ve ever stayed with us before you’ll know that our talented chalet hosts pride themselves on their top-notch food and service, and we love to get praise from happy, well-fed guests at the end of each week.

We hand-pick our chalet hosts for their energetic and friendly natures. Then we train them extensively before each season so we can make sure they deliver cooking you’ll love.

Pic: Chalet Delphine, Morzine

 

WHY CHOOSE A CHALET

Hotel staff

Our exclusive Alpine hotels are run by our own team of (mostly British) hotel staff, for active families and alpine-loving Brits in summer. You can expect a welcome as warm as can be and a cosy home-from-home in our beautiful summery hotels.

Pic: Hotel Philibert, Morzine

 

WHY CHOOSE A HOTEL

"Our Active Team will be there to set you up with all the adventure you can handle."

Qualified advice

Our Active Team has experienced many of the activities and had training from our activity suppliers. However they are not professional mountain guides, instructors or formally qualified, (except for our bike mechanics). They can provide information and suggestions, but their advice is given in good faith, often from printed literature and not to be relied upon if you have a special need, ability or request. We recommend that you seek additional advice directly from our activity supplier or a mountain guide if you have a particular concern about things like fitness and suitability of a trail or activity. Our suppliers will visit our chalets and hotels on your arrival day, normally in the early evening to take bookings directly, and answer technical questions. During the week our Active Team can give you supplier contact details and will be on hand to take bookings, organise activities and liaise with our French suppliers on your behalf.

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