Staying Safe on Holiday

For our chalets and hotels that we manage:

• Our staff will have comprehensive Covid-hygiene training; and they will all wear facemasks and PPE as necessary. (In line with local guidelines)
• Public areas will be disinfected several times a day, with deep cleans on transfer day 
• A good supply of antibacterial gels throughout our properties
• Our hotel and chalet capacities may be reduced, (unless privately booked chalets) 
• Our dinner service times may be lengthened to maintain distancing rules
• There’s a midweek room clean but you can choose not to have it if you prefer staff don't enter your room.
• Our resort staff will have their temperature checked before every shift.
• Hotel restaurant and lounge planning will limit the number of guests in bars and restaurants by extending service hours. Tables will not be shared by separate bookings and be set 1 to 2 metres apart.

All of our suppliers have been risk assessed to ensure they have appropriate Covid19 H&S policies in place. And our kitchen staff are qualified to Food Hygiene NVQ level 2 and rigorously trained to new COVID standards.

• Comprehensive new rules to be followed when accepting deliveries.
• Staff to wear gloves / masks (full PPE) when receiving supplies & goods kitchen food safe processes to follow new standards.
• Food handling staff are qualified to Food Hygiene NVQ level 2.
• Food handlers are required to wear gloves/masks and to change gloves if they move to a new food station.